type: "video", It says its invalid. }).on('fullscreen', (e) => { they need better systems, fans get let down time after time. video_id: decodeURIComponent( "zYfKLs96" ), Non-Ticketmaster Purchases: Not all events are sold on Ticketmaster. .then(tag => { Something went wrong, please try again later. var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); }); var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); For a faster checkout, make sure you have a valid credit card with updated billing information in your account. What do I do?," a fan wrote on Twitter. WTF, Busy Philipps tweeted on Tuesday, noting she had attempted to input the personalized Verified Fan number she received to no avail. }, 10000); m3: false, console.log("Permutive video ad click"); Contacted by CNET, a representative for Ticketmaster pointed fans to the statement. }); // If bidding fails, use unmodified playlist item. published_at: new Date(jwInfo.pubdate).toISOString() Please note: Registering does not always guarantee you will be eligible, receive an access code or have the ability to purchase tickets. var custParams = new URLSearchParams(); headerBidderBack('ix'); var keys = Object.keys( demand.preroll[0].targeting.price ); var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); Taylor Swift tickets went on presale Tuesday, but fans are reporting the Ticketmaster site appears to be crashing or down. pubOrder: 'Video', if ( window.jwpDef[vHash].advertising ) { } else if ( bidder === 'ix' ) { "Sitting in a paused queue for over 2 hours for Taylor Swift Eras Tour tickets is my villain origin story," one fan wrote on Twitter. // get the booleans from the object Ticketmaster introduced the Verified Fan program in 2017. The tour, which kicks off in March 2023, is the 32-year-old singer's biggest U.S. stadium tour ever. var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); name: jwInfo.title, window.permutive.track("VideoProgress", { video: { url = vastURL.toString(); } Swift will play in large sports stadiums. When completing your ticket purchase, stay within one browser window. duration: Math.round(jwInfo.duration), // in seconds Also, I used the link from the text just on a desktop. window.lock_25 = false; Paige, 31, has been an avid follower of Taylor for 15 years, having even taught herself to play the guitar using her idols debut album. In a panic she began looking at other outlets for tickets, with prices anywhere from $5,000 to over $30,000 which is when she spotted two-floor seats at $2,000 each and decided to snatch them up. Taylor Swift ticket sales weren't too swift on Tuesday morning. custParams.set( key, utms[key]); }); headertag.cmd.push( function() { Nearly two dozen Taylor Swift fans filed a complaint Friday in Los Angeles County Superior Court against Ticketmaster, alleging intentional deception, following major issues with the Taylor Swift: Eras Tour presale tickets, which left many fans unable to buy tickets for the singer's upcoming tour. keywords: jwInfo.tags.split(","), //keywords for the page enriched_data:{ var utm_source; ad: { console.log('AMI jwp GAM Tag', window.jwVastTag[vHash]); console.log("AMI jwp bidding failed", e); MY TAYLOR CODE ISNT WORKING. Ticketmaster Purchases: Sign-in to your Ticketmaster Account or App in advance. anId: '928572', window.prerollTag[vHash] = vastParams.get( 'iu' ); window.lock_25 = true; resolve( url ); // if all bidders are back, send the request to the ad server utms.utm_source = utm_source; console.log("Permutive video ad play"); Last week, Taylor Swift announced that she was adding eight more shows, on top of the additional 17 shows the star has already tacked onto The Eras Tour, according to a press release from Ticketmaster on Nov. 11. With little inventory left and even bigger crowds expected Friday, on Thursday Ticketmaster and Swift's team decided to cancel the final onsale. . A surge of outraged fans in online waiting rooms took to social media to call out their frustrations with Ticketmaster over the presale ticket process for Taylor Swifts Eras Tour. }).on( 'complete', function( e ) { var vastParams = new URLSearchParams( vastURL.search ); Ticketmaster has extended presales for tickets to Taylor Swift's upcoming "Eras" tour after fans flocked to the site, causing site disruptions and slow queues. According to court documents . In response to the demand, Ticketmaster has shifted the start times of pre-sales for Swift's other concert dates. publisherId: "6036076", window.amiPlayersData[id]['m3'] = true; console.log( 'AMI jwp IrisTV Bids', new Date().getTime(), data.context ); We hope you can Shake It Off because You're On Your Own, Kid. "Taylor Swift's tour sale is a perfect example of how the Live Nation/Ticketmaster merger harms consumers by creating a near-monopoly," tweeted Sen. Richard Blumenthal of Connecticut. if ( localStorage._pdfps ) { if(adsParseUrlParams( 'utm_campaign' )){ (we will be fixing nothing) . (0.5 >= progress && false === window.adlock_50) || window.amiPlayersData[ this.id ]['m10'] = false; clearInterval(checkJWReady); var utm_campaign; keywords: jwInfo.tags.split(","), //keywords for the page The tickets will be in the Ticketmaster account holders name and account. var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); Swift's latest tour, which. Diana Dasrath is entertainment producer and senior reporter for NBC News covering all platforms. Ticketmaster 2023. After taxes and fees the final sale came to a shocking $5,500, which fell $500 above the initial limit she gave herself of $5000. } // handler for header bidder responses console.log('AMI jwp ad params', videoParams.advertising); "The. description: jwInfo.description, ", READ MORE | Taylor Swift announces 'Eras' tour: 'It's a journey through all of my musical eras of my career', However, Ticketmaster told CNN Business that the "site is not down" and that "people are actively purchasing tickets. headerBidderBack('iris'); video_id: decodeURIComponent( "zYfKLs96" ), creative_name: window.adInfo.adtitle, 2023 CNET, a Red Ventures company. I can't wait to see you on tour in 7/22 I love you!!! You knew how many presale codes. We want to apologize to Taylor and all of her fans especially those who had a terrible experience trying to purchase tickets, read thetweet. A desperate Taylor Swift fan who forked out over $5.5k to secure tickets to see her idol on tour has admitted to feeling that she no longer wants to go and 'regrets' the purchase. video: { Opening multiple windows or tabs to purchase tickets, may result in errors. Please visit Taylor Swifts official site at https://www.taylorswift.com for more information. He then went . var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); } All the Easter Eggs on Taylor Swift's New Album 'Midnights', Taylor Swifts Biggest Controversies Through the Years. if ( vastParams.has( 'cust_params' ) ) { video: { IM SO READY FOR APRIL 29th!! if ( 0.25 >= progress ) { We believe that both Taylor Swift and her fans were hurt by Ticketmaster, said Jennifer Kinder, an attorney for the plaintiffs, in a statement. The statement was issued after it was announced that the US Justice Department has launched an antitrust investigation into Live Nation Entertainment - Ticketmasters parent company. However, with high demand events, tickets are still available on a first-come, first-served basis and are not guaranteed. video_id: decodeURIComponent( "zYfKLs96" ), However, while she did get a presale code the experience was far from positive and left Paige with 2000 other hopeful fans ahead of her in a queue that had been paused for over three hours. duration: Math.round(jwInfo.duration), // in seconds The selling outlet said: We want to apologize to Taylor and all of her fans especially those who had a terrible experience trying to purchase tickets. Can I request to purchase more than 2 tickets? ad_id: window.adInfo.adId, " Eras" tour tickets are priced from $49 to $450, with VIP packages starting at $199 and reaching $899. tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name } Ticketmaster gave select fans another opportunity to purchase tickets for Taylor Swift's "Eras" tour on Monday, after the company was widely criticized by Swift and her fans for website. if ( window.jwpDef[vHash].advertising.schedule ) { // Get main item context data Many people played off Swift's recent song, Anti-Hero, in which she sings, "It's me, hi, I'm the problem, it's me," blaming the problem on Ticketmaster. var vastURL = new URL( window.jwVastTag[vHash] ); var keys = Object.keys( utms ); vastParams.set( 'cust_params', custParams.toString() ); console.log( 'clear played: ', this.id ); You will receive an access code via text message prior to the sale. She makes everyone in the audience feel important and seen and loved. video: { "Fans who have received a code to the TaylorSwiftTix Presale should login and access the queue through the link they received via text rather than entering through the Ticketmaster homepage," the company said. if (jwplayer(el).getState() !== 'idle' && jwplayer(el).getState() !== 'complete') { For a faster checkout, make sure your billing address and credit card information is up to date prior the start of the presale. The plaintiffs also allege that Ticketmaster intentionally and purposefully mislead ticket purchasers by permitting scalpers and bots to access the presale, providing more codes than ticket allotment, and scheduled the general ticket sale knowing they would not have the quantity necessary to fulfill the demand. }, description: jwInfo.description, function performAsyncBidding(player, item, index) { utm_source = adsParseUrlParams( 'utm_source' ); requestManager.iris = true; The. // Encode the context data John? }).on('play', (e) => { "Ticketmaster is like, 'We're sorry about all the technical problems, this demand was unexpected,' as if Taylor Swift isn't one of the biggest artists in the galaxy," one fan tweeted. The lawsuit specifically cited the ticket sale disaster that occurred on Nov. 15 and Nov. 16 during the Verified Fan presale, whichcaused the site to crash, and the Capital One presale. return new Promise((resolve, reject) => { // create a requestManager to keep track of bidder state to determine when to send ad server m10: false We want to help as many of you as possible to see Taylor Swift. // If you have the serverUrl dynamically configured, then you will need to append the context data keywords: jwInfo.tags.split(","), //keywords for the page window.adlock_50 = false; Charisma Carpenter, Rebecca Gayheart and Selma Blair all commiserated with the 45-year-oldWolf Packactress quest. Next, we feel we owe it to everyone to share some information to help explain what happened". Fans were irate about Tuesday's ticket snafu. Secondary market prices can be seen ranging from $800 to $20,000 per ticket. You may have maxed out your ticket limit. Eras sold out in presale for a reason lets leave it at that. });; description: jwInfo.description, The US leg of "The Eras Tour" begins March 18 at the State Farm Stadium in Glendale, Arizona and wraps August 5 at SoFi Stadium in Los Angeles. If the email included at the top of the registration form is not yours, this is your tip to Log Out to begin a new registration with your Ticketmaster account. var mHash = 'ami' + decodeURIComponent( 'zYfKLs96' ); var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); if ( Other musicians, including Girl in Red, Gayle and Phoebe Bridgers, will join Swift in different cities. Ticketmaster canceled the public sale of "The Eras Tour" after the site sold more than 2 million tickets during pre . While requirements vary depending on the ticket provider, proactive account setup with a valid credit card and updated billing information is generally encouraged. console.log(jwInfo); It's unclear how the remaining ticketing. var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); window.jwpDef[mHash] = JSON.parse( decodeURIComponent( 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) ); }); type: "video", Know your Ticketmaster password, or reset your password in advance. const { adsManager, videoElement } = e; "fullscreen on" : "fullscreen off", The first message(s) will include timing details and a link to where you can purchase your tickets, immediately followed by another text containing your unique access code. A group of fans accuse Ticketmaster of engaging in 'anticompetitive conduct' after the presale for Taylor Swift's upcoming . NEW YORK -- Ticketmaster faces a heap of criticism from Taylor Swift fans who tried to buy presale tickets for her tour Tuesday but instead ran into technical issues, long virtual lines and, now . Im the problem its me!We apologize for the technical issues occurring during the Taylor Swift Verified Fan Presale! Like y'all picked the demand yourselves. ad: { play_id: el, //this will stay constant for all of the events emitted during the same video play You are only able to request tickets for the date for which you received an invitation. When the presale began November 15, fans found themselves in virtual lines of thousands if. window.permutive.track("VideoPlay", { language:"English", //language of the content YO! Taylor Swift makes appearance during The 1975 concert, Paige was desperate to secure tickets to see Taylor perform live, Thousands of fans were left disappointed after they couldn't get a ticket, Taylor herself aired her frustration at the ticketing failure, Tickets to see Taylor perform have been spotted on sale in five-figure sums, Taylor Swift's cat is worth $97million - inside Olivia Benson's glamourpuss lifestyle, Lizzo puts on a very racy display after receiving two BRIT Award nominations, Rihanna 'silences doubters' in explosive teaser clip for Super Bowl halftime show, Cardi B has photos removed on Instagram by Meta after copyright breaches, Taylor Swift makes shock appearance at 1975 gig as Matty Healy brings star on stage. If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Taylor Swift fans are truly seeing Red after a massive surge in demand for presale tickets for her new tour led to major issues on Ticketmaster Tuesday. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. By clicking Sign Up, you agree to our Terms and Conditions and that you have read our Privacy Policy. Ticketmaster also issued an apology last month to Swift and her fans on social media and in astatementto NBC News. published_at: new Date(jwInfo.pubdate).toISOString() The company's support account tweeted that fans . This truly sucks. Usual $60 nosebleed seats are reportedly being resold for $700. Some said they have been waiting in line for nearly four hours and still haven't had the chance to choose tickets. var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); 1 debut single, Shake It Off, shes ready to blaze into the next phase of her still-young career, where shell continue to dance like no ones watching, write like she stole our collective diary, and inevitably soar to ever-greater heights. tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name Ticketmaster is facing increased scrutiny after bungling sales for Taylor Swift's Eras tour. 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Yes. Here are some tips to help answer any questions for the Venue Presale. var progress = (e.currentTime/e.duration).toFixed(2); Ticketmaster designed our fan-first technology to separate actual, human fans from the bots and scalpers trying to cheat their way to tickets. (100 === progress && false === window.lock_100) duration: Math.round(jwInfo.duration), // in seconds She is the only female artist in music history (and just the fourth artist ever) to twice have an album hit the 1 million first-week sales figure (2010s Speak Now and 2012s RED). function headerBidderBack( bidder ) { } else if ( bidder === 'iris' ) { Ticketmaster have apologised over the chaotic sale of tickets to Taylor's tour. video_id: decodeURIComponent( "zYfKLs96" ), Or by navigating to the user icon in the top right. var custParams = new URLSearchParams(); var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); } console.log( 'AMI jwp IX Bids', new Date().getTime(), demand.preroll[0].targeting ); Rescheduling will not impact ticket availability for Capital One cardholders. language: "English", //language of the content Taylor Swift accepts an award on stage during the MTV Europe Music Awards in Duesseldorf, Germany, on Nov. 13. duration: Math.round(jwInfo.duration), // in seconds Please visit Taylor Swifts official site at. }, } They uploaded the apology when Taylor herself also expressed her anger at the failed sale of tickets to her string of shows launched to coincide with the recent release of her album Midnights. var vastURL = new URL( window.jwVastTag[vHash] ); } }).setPlaylistItemCallback(function(item, index) { resolve( url ); } var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); To give people working codes!!!!. } window.adlock_25 = false; Fans of Taylor Swift were in a war with bots to get their hands on highly coveted tickets to the singer's Eras tour, a major shareholder in Ticketmaster has revealed. }; }).on('mute', (e) => { The coveted tickets went on presale Tuesday, and fans are. var playerInstance = jwplayer(el); 2b. Sign-in to your Ticketmaster Account or App in advance. ad_id: window.adInfo.adId, Not all fans weren't buying Ticketmaster's statement, either. utm_medium = getCookie('utm_medium'); window.adInfo = e; for ( var key of keys ) { Sales weren & # x27 ; t too Swift on Tuesday, noting she had to... Jwplayer ( el ) ; window.adInfo = e ; for ( var of... Wrong, please try again later on the ticket provider, proactive Account setup with a valid credit card updated! Adsparseurlparams ( 'utm_campaign ' ) ) { if ( adsParseUrlParams ( 'utm_campaign ' ) ; window.adInfo e... Market prices can be seen ranging from $ 800 to $ 20,000 per ticket and reporter... Be seen ranging from $ 800 to $ 20,000 per ticket Account tweeted that fans for all of events! Ticket provider, proactive Account setup with a valid credit card and updated billing information is generally encouraged unmodified. Conditions and that you have read our Privacy Policy playerInstance = jwplayer el... Unmodified playlist item: `` video '', It says its invalid $ 700 makes everyone in the top.. T too Swift on Tuesday, noting she had attempted to input the personalized Verified Fan program 2017.: //www.taylorswift.com for more information still have n't had the chance to tickets. 60 nosebleed seats are reportedly being resold for $ 700 bidder responses console.log ( jwInfo ) ; & ;... Some tips to help explain what happened '' window.permutive.track ( `` zYfKLs96 '' ) ; 2b if ( localStorage._pdfps {... On tour in 7/22 I love you!!!!!!!!!!!!... Chance to choose tickets by clicking Sign Up, you agree to our Terms and Conditions and that have. The audience feel important and seen and loved Non-Ticketmaster Purchases: Sign-in to your Ticketmaster Account or App advance! Fan wrote on Twitter love you!!!!!!!!!!!!!. Booleans from the text just on a first-come, first-served basis and are Not guaranteed console.log ( jwInfo ) 2b... 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